Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please email firstname.lastname@example.org the following:
1. Order #
2. Issue with order
Please do not send your purchase back to the manufacturer. Send it to the address we provide to you via email@example.com once you reach out for a return.
You must return the item, and we will then provide you with a full refund immediately.